Crafting Possibility.
AI is redefining what businesses can imagine, create and scale.
The challenge is no longer technology.
The challenge is choosing what matters.
HEART transforms potential into momentum.
By turning opportunities into products, systems and experiences that move businesses forward.
Creating value for brands.
Crafting memories for people.
With HEART.
Michael Hinderling
Founder, Creative Director
Michael is a designer, entrepreneur and creative leader with the ability to turn strategic ambition into digital work that feels unmistakably crafted. In 2007 he co-founded Hinderling Volkart and built it into one of Switzerland’s leading digital agencies, repeatedly recognised at the top of the Best of Swiss Web rankings.
As Co-CEO and Creative Director after Hinderling Volkart joined DEPT, Michael helped shape a Swiss unit of nearly 100 specialists across design, technology and marketing. His work for clients such as Switzerland Tourism, Swiss International Air Lines, PostFinance, and FREITAG spans brand strategy, digital identity, user experience and digital products, underpinned by a deep creative and conceptual understanding.
In recent years he has focused on strategic consulting, innovation projects and the practical impact of artificial intelligence on business and design, including executive education at MIT. He brings senior judgement, a sharp aesthetic vision and the kind of hands-on craft that turns complex ideas into experiences people trust.
At HEART, Michael sets the creative standard: clear thinking, precise execution and digital work that feels contemporary, useful and deeply human.
Severin Klaus
Co-Founder, Technology Director
Severin is one of Switzerland’s most experienced digital technology leaders, with more than twenty years of experience creating digital products and platforms.
Before co-founding HEART, he served as Managing Partner and Head of Interaction Development at Hinderling Volkart, helping shape one of the country’s most respected digital agencies. Following the agency joining DEPT, he continued as Managing Partner and Technical Director.
Throughout his career, Severin has been technically responsible for digital experiences for brands including Swiss International Air Lines, Switzerland Tourism, PostFinance, and FREITAG. His work has received recognition from leading industry awards, including Best of Swiss Web and ADC Europe.
Starting as an independent interactive developer during the early days of the web, Severin successfully navigated every major technological shift, from rich interactive experiences and frontend engineering to modern full-stack architectures and AI-powered applications.
At HEART, Severin ensures that ambitious creative ideas are supported by robust, elegant technology. His focus is on building systems that are scalable, maintainable, and designed to create lasting business value.
Milo Peter
Co-Founder, Experience Director
Milo is an experience design leader with more than a decade of experience leading ambitious UX/UI projects and shaping digital products, platforms and brand experiences. He combines a deep understanding of users and business needs with a strong command of digital craft, visual design and frontend logic. His strength lies in turning complexity into clear, structured and highly usable experiences. Translating intricate problems into precise interaction systems that feel intuitive, distinctive and built to last.
He joined Hinderling Volkart in 2011 and grew from designer to Experience Director and Team Lead, later shaping the experience discipline for DEPT across the DACH region. His work sits behind some of Switzerland’s most recognised digital platforms and product experiences, including Switzerland Tourism, Swiss International Airlines and Ricola. Across travel, commerce and brand systems, Milo turns complexity into interfaces that feel clear, alive and unmistakably premium.
At HEART, Milo is responsible for the moments where strategy becomes experience: the user journeys, interaction logic, motion, feedback and details that make people trust a product, enjoy using it and remember the brand behind it.
Katrin Park
Client Experience Manager
Katrin brings senior consulting and project leadership experience from Hinderling Volkart and DEPT, where she guided demanding digital engagements at the intersection of strategy, creation, technology and content. With over 10 years of total experience in project management and consulting, she has developed an extraordinary intuition for people, teams, and projects.
She understands how great work actually gets made: by turning ambition into clear priorities, aligning different disciplines and creating an environment where people feel comfortable. Her strength combines structure, empathy, and commercial judgement with a talent for quickly grasping client needs. She has a strong instinct for when to leave room for creativity and when to take a more pragmatic, straightforward approach.
At HEART, Katrin leads the client experience with calm precision. She makes collaboration feel clear, responsive and well cared for — so clients always know where things stand, what matters next and why the work is moving in the right direction.
Beat Muttenzer
Co-Founder, Operations
Beat Muttenzer is an entrepreneur and organisational strategist with more than twenty years of experience turning ambitious digital teams into focused, high-performing businesses. As Managing Director Switzerland at DEPT, he carried country responsibility through a major integration phase, bringing technology, marketing, design and operations closer together without losing the agency culture that makes great work possible.
His expertise sits at the intersection of leadership, operating models and commercial judgement. A long-time advocate of self-managed teams, Beat has helped organisations move beyond “doing agile” towards truly adaptive cultures: clear ownership, fast decisions, strong collaboration and enough structure for creativity to scale.
More recently, Beat’s focus has shifted to technology-driven organisational development, with artificial intelligence increasingly at its centre. He works with leadership teams to rework setup and roles, so AI changes how things actually get done. As the challenge of AI transformation is rarely the technology itself, it’s the organisational redesign required to put it to work.
At HEART, Beat makes ambition executable. He shapes the infrastructure, partnerships, processes, team rhythm and business discipline that let senior specialists do their best work, so clients get not only sharp thinking and craft, but a studio that can deliver with calm, focus and lasting quality.
Dario Linke
Experience Designer
Dario is an Experience Designer who works where UX, UI, Motion and Technology come together into one coherent product. He brings a strong technical understanding and a genuine love for design to everything he creates.
After completing his training as an Interactive Media Designer, he first worked as a UI and Motion Designer at the digital creative agency Baker Street. He then completed the Jung von Matt Academy, studying and working across Jung von Matt’s offices in Hamburg and Zurich. There, he deepened his skills at the intersection of design, technology, and concept development. Later he worked independently as a UX/UI and Motion Designer for agencies, brands, products and digital platforms.
At HEART, Dario shapes the visual and interactive language of our work. From early concepts and prototypes to the final details that make digital products feel intuitive, engaging and thoughtfully crafted.
